Cookies Policy

Cookies are small text files that a website places on your computer, tablet or phone when you visit. They are widely used to make websites work, to make them work more efficiently, and to provide information to the site's owners. Similar technologies, such as local storage and pixels, do comparable jobs, and where we refer to “cookies” in this policy we mean cookies and these similar technologies together.

This policy explains the cookies our website uses, why we use them, and how you can control them. It should be read alongside our Privacy Policy, which explains how we handle your personal data more generally.

We aim to keep the cookies we use to a minimum. They fall into the following categories:

• Strictly necessary (essential) cookies: these are required for the website to function and cannot be switched off in our systems. They include cookies that manage your session and keep you signed in where you have an account (we use NextAuth for authentication), and cookies that help keep the site secure. Because they are essential, they are set without needing your consent.
• Preference cookies: these remember choices you make to improve your experience. For example, if you switch the site between light and dark theme, that preference is stored in your browser so the site looks the way you left it next time you visit.
• Analytics cookies: where enabled, we use Google Analytics to understand how visitors use our website, such as which pages are visited most and how people move through the site, so that we can improve it. These cookies are only set with your consent, and the information is used in an aggregated form.
• Security and anti-spam (reCAPTCHA):our contact and enquiry forms use Google reCAPTCHA to help protect against spam and automated abuse. reCAPTCHA may set its own cookies and collect device and usage information for this purpose. Your use of reCAPTCHA is subject to Google's own privacy policy and terms of service.

Some cookies are set by us (first-party cookies) and some are set by third parties whose services appear on our pages (third-party cookies), such as Google. We do not control the cookies set by third parties, and you should review their own cookie and privacy policies for more detail.

We use cookies in line with the Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR). Strictly necessary cookies are set on the basis of our legitimate interest in providing a working, secure website. All other cookies, including analytics cookies, are only set where you have given your consent.

Where we show a cookie banner, you can accept or reject non-essential cookies, and you can change your choice at any time. Withdrawing your consent will not affect the lawfulness of any processing carried out before you withdrew it.

You have several ways to control or limit how cookies are used:

• Our cookie banner: where presented, you can accept or reject non-essential cookies and revisit your preferences at any time.
• Your browser settings:most browsers let you see what cookies are stored, delete them individually or all at once, and block cookies from some or all websites. Look in your browser's settings or help pages for “cookies” or “privacy”.
• Site preferences:the light or dark theme preference stored on this site can be reset by clearing your browser's storage for this website.

Please note that if you block or delete cookies, some parts of the website may not work as intended. In particular, blocking strictly necessary cookies may stop you signing in or using secure areas of the site.

Our website relies on some third-party services that may set their own cookies. These include Google Analytics, which helps us understand how the site is used, and Google reCAPTCHA, which protects our forms from spam and abuse. When you use these features, Google's own terms of service and privacy policy apply, and we recommend you read them to understand how Google handles your information.

Our website may also contain links to other websites. This cookies policy applies only to our website, and we are not responsible for the cookies or privacy practices of other sites you visit.

We keep this cookies policy under regular review and may update it to reflect changes to the cookies we use or to the law. Any changes will be posted on this page, so we recommend you check it from time to time to stay up to date.

If you have any questions about our use of cookies, please email us at lettings@rlpm.co.uk, or write to Data Protection, Regency Lettings & Property Management, Rystead Lodge, Barn Buildings, Pockford Road, Chiddingfold, Surrey, GU8 4XS. For more about how we handle your personal data, please see our Privacy Policy.